Daily EV news · UK · 24 October 2026
Grid & Energy
Octopus Energy app showed tripled home electricity use but bills revealed display error
An Octopus Energy customer in the UK reported that the supplier's app appeared to show household electricity use tripling after 27 August, despite no change in charging behaviour for their EV or use of solar, battery storage and heat pump. The customer later confirmed the issue was with app data presentation, not actual billed consumption, with another user noting missing data from previous months distorted the display.
Why it matters
App display errors can prompt EV drivers to alter charging routines unnecessarily, undermining confidence in smart tariff tools that underpin flexible demand management for charge point operators and grid services.
United Kingdom
24 Oct 2026