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Rivian plans AI assistant upgrades for 2027, including coffee ordering and automatic service booking

By Eve

Rivian's in-house AI Assistant, launched in May with Google Calendar support and Gmail added in October, is set to gain agentic features such as ordering coffee on the driver's route so it is fresh on arrival. Chief Software Officer Wassym Bensaid told the Plugged-In Podcast that future updates will also diagnose vehicle issues and book service appointments automatically. Rivian aims to eventually let owners control virtually every vehicle function through voice and AI, according to the report on the R1S and R2.

Why it matters

In-vehicle assistants that plan routes, errands and servicing around the driver could also shape where and when owners choose to charge, making the car software layer a new point of influence over charging demand. CPOs and site hosts should watch whether such agentic integrations open to third party services such as charging and nearby retail.

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Original title
“AI-Powered Coffee Runs And Service Visits Are Coming To Rivians In 2027”
Published
31 October 2026
Updated
2 November 2026

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