Tesla tops Zapmap satisfaction rankings for large UK rapid charging networks, Smart Charge leads medium category

Zapmap's 2025 annual satisfaction survey of 3,976 battery electric vehicle drivers, conducted in September and October, ranked Tesla highest among large networks (over 500 devices) for the second consecutive year, while Sainsbury's Smart Charge led medium networks (150 to 500 devices). The combined rankings now feature 19 networks, with new additions and category movements reflecting market evolution.

Why it matters: The rankings provide procurement teams and charge point operators with driver validated reliability benchmarks across UK rapid and ultra-rapid networks. Understanding which networks score highest on user satisfaction helps inform partnership decisions and competitive positioning in a market where 19 operators now compete across size categories.