EV renter charged $418 for single session at dealership public charger in Michigan

A Michigan resident renting a Chevrolet Bolt was billed $418 after using a ChargePoint charger at a Hyundai dealership, accessed via EVgo's roaming agreement. The charger's rate was $5 per kilowatt hour and $5 per minute for a 44 minute session on the Bolt's 65 kWh battery. EVgo eventually issued a $405 goodwill refund after the customer disputed the charge, as reported by WXYZ.

Why it matters: Roaming agreements between networks can expose drivers to opaque or extreme pricing set by site hosts, raising questions about transparency obligations and whether CPOs and roaming partners need clearer consumer safeguards to protect brand trust and avoid regulatory scrutiny.