Search: Autel Energy

Autel Energy has introduced a Cable Protection Program offering OEM replacement cables and connectors for its commercial chargers, addressing what the manufacturer identifies as a leading cause of downtime. The service covers damage from vandalism, vehicle contact, wear, and weather, with enrolment available for new units or those under warranty. A Cable Protection Plus tier adds installation by Autel or authorised partners.

Why it matters: Cable and connector failures are a major reliability pain point for CPOs, directly affecting uptime and revenue. A bundled replacement and installation service could lower total cost of ownership and simplify maintenance procurement for operators managing large Autel fleets.

Autel Energy and ChargeLab announced a strategic partnership on 7 April to combine Autel's MaxiCharger hardware portfolio with ChargeLab's cloud-based charging station management system for the Canadian market. The bundled solution will be available through authorized distributors such as EV-olution Charging Systems and includes smart charging features like load balancing, real-time monitoring, and Spark AI-powered network operations. The partnership addresses Canadian-specific requirements including zero-cost monthly cloud plans, carbon credit assistance, local payment and tax compliance, and weather-rated hardware for extreme climates.

Why it matters: The collaboration lowers deployment barriers for Canadian businesses by offering a turnkey hardware and software package tailored to local regulatory and environmental conditions. Site hosts gain access to tools designed to maximize uptime and revenue while supporting Canada's transition to cleaner transportation infrastructure.

Autel Energy is integrating Nayax Uno Mini payment devices into approximately 100,000 of its EV chargers across North America and Europe by the end of 2026, starting with a new US configuration of its MaxiCharger AC Single. The embedded readers allow drivers to tap, dip or swipe credit cards directly at Level 2 chargers without apps or accounts, targeting destination, workplace, hospitality, fleet and multifamily sites. The payment enabled units retain the same footprint and hardware as existing models, delivering adjustable output up to 19.2 kW and supporting dynamic load balancing.

Why it matters: The 100,000 unit rollout represents a significant procurement opportunity for site hosts seeking frictionless payment infrastructure, while the unchanged form factor simplifies retrofit and mixed site deployments. Embedded card readers address a persistent barrier to EV adoption at commercial and residential locations where app based payment systems deter occasional users.